FIVE STARAIRBAGS
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Mon to Fri, 9 AM to 5 PM CT501-988-0611
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Simple by mail

How the mail-in process works

Every repair runs by mail. You send us the original airbag module or seat belt out of your vehicle, we restore it in our shop in Jacksonville, and it goes back into the same connector with its factory coding intact. Most parts are back in your hands within a few days.

The four steps

Order, ship, restore, reinstall

The whole thing happens through the mail. Most of our customers are back on the road in days, and you never have to leave your shop or your driveway. The steps below cover an airbag module reset and seat belt repair the same way, because the process is the same for both.

Order your service

Pick the service you need on the site, or call us at 501-988-0611 and we will help you sort out exactly what your car needs. Print the order form and set it aside to send in with your part. If you are not sure whether your problem is stored crash data or a hardware fault, tell us the trouble code and we will give you a clear answer before you spend a dime.

Ship it to us

Remove your airbag control module, usually found under the center console or behind the dash, or pull your seat belt assembly. Package it securely so nothing rattles loose in transit, drop your printed order form in the box, and mail it to our shop in Jacksonville, Arkansas. Our full packing and shipping guide walks you through padding, the address, and return shipping.

We restore and test it

In our shop, we clear the crash data and hard codes locked in your module after a deployment, or rebuild your seat belt pretensioner back to factory specification. Then we test it and confirm it reads factory-ready before it ever leaves the building. You get your own original OEM part back, restored and carrying the same factory coding it had before the crash.

Plug it back in

Your part comes back ready to install. Because it is your own unit with its coding intact, it plugs straight into the same connector and the car accepts it right away. Reinstall it, and the SRS light goes out while your safety system works the way it did the day the car was built. If anything is off, call us, because we stand behind the work.

Resetting an airbag control module in our shop at Five Star Airbags
Reprogramming an airbag module in our shop
Rebuilding a seat belt pretensioner to factory specification

Restoration work at the Jacksonville shop: module reset, reprogramming, and seat belt rebuild.

Before you ship

What to send and how to pack it

A few minutes of careful packing keeps your part safe in transit and your order moving without delays.

  • The airbag control module or seat belt assembly itself
  • Your printed order form inside the box
  • Your name, phone number, and vehicle year, make, and model
  • The trouble code you pulled, if you have it
  • Enough padding that nothing moves inside the box
Est. 1997 · Glaze family

Turnaround, stated honestly

A lot of shops promise a flat 24-hour turnaround they cannot always keep. We would rather tell you the truth. Most orders move quickly once they reach our shop.

Working against a tight deadline? Call 501-988-0611 and we will tell you exactly where your order stands.

See the full shipping guide
Common questions

Before you ship it in

Yes, you remove the airbag module or seat belt and mail it to us. The module is usually under the center console or behind the dash. Most owners can pull it with basic tools, and a body shop can do it in minutes. Call us if you are not sure where yours is.

No. Your part comes back plug-and-play. Reinstall it and the SRS light goes out, with no programming or coding session needed at a dealer.

Order online or call us at 501-988-0611, then send the printed order form in with your part. Pricing is confirmed when you order.

Most orders are turned around quickly and shipped back the same way they came. We will tell you exactly where you stand if you are working against a deadline.

We service every make from 1996 and newer, domestic and import. Find your make on our vehicles page for the specifics on how your manufacturer handles the airbag module.

Local to Central Arkansas? You can drop your module or seat belt off at our Jacksonville shop in person instead of shipping it.

Ready when you are

Start your order and get your light off

Read off the code your scanner found and a technician who has done this since the nineties will tell you exactly what your car needs.

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Genuine OEM, tested, and shipped ground from Jacksonville, Arkansas.