These terms cover our mail-in module reset, seat belt repair, and OEM-parts orders. We have tried to keep them clear so you know exactly what you are getting.
Last updated: June 16, 2026
These Terms of Service ("Terms") apply to orders placed with Five Star Airbags ("we," "us," or "our") through fivestarairbags.com, by phone, or by mail. By placing an order or mailing us a part, you agree to these Terms. If you do not agree, do not place an order. If anything here is unclear, call us at 501-988-0611 before you ship.
We provide mail-in SRS service, including airbag control module reset (clearing stored crash data and hard codes after a deployment) and seat belt repair (pretensioner rebuild, retractor and buckle service). We also sell tested genuine OEM parts such as airbags, seat belts, modules, and headlight assemblies. You mail us the original part, we service or supply it, and we ship it back.
An airbag control module reset clears the crash data and hard codes locked in the module after a deployment and returns the module to a factory-ready state. It is a data service, not a physical repair. A reset does not repair physical or electronic damage to a module, does not replace deployed airbags or other crash hardware, and does not fix faults that exist outside the module, such as damaged wiring, connectors, clock springs, or sensors.
You are responsible for making sure your vehicle is mechanically safe and properly repaired before the safety system is put back into service. The airbag system is life-safety equipment. If you are not certain the vehicle has been correctly repaired, have it inspected by a qualified collision or automotive professional.
You agree to give us accurate vehicle and part information when you order. We service the part you send us; we cannot be responsible for delays or errors caused by incorrect details, the wrong part being shipped to us, or missing information. If you are unsure what to send, call us first.
You are responsible for packaging your part securely and for the cost and risk of shipping it to us, unless your order includes a prepaid label. We recommend a trackable, insured shipping method. We are not responsible for loss or damage that happens in transit before your part reaches us. Once we complete service, we ship the part back to the address you provide. Return shipping terms and any included label are described at the time of order.
Turnaround times we quote are estimates, not guarantees, and can be affected by carrier delays outside our control.
Genuine OEM parts are sold as described, without a warranty, express or implied, to the extent permitted by law. Service work, including airbag module reset and seat belt repair, is tested before it ships and is not covered by a separate warranty. Nothing in these terms limits rights you have under applicable law.
A part may be returned for a refund within 30 days of delivery if it is not as described on the listing. Contact us with your order details before shipping anything back so we can confirm the return and provide shipping instructions. Refunds are issued to the original payment method after the part arrives and is checked against the listing. Airbag module reset and seat belt repair are services performed on your own part and are not returnable. If a serviced part does not perform after correct installation, contact us with your order details. Full details are on our returns page.
Completing our service does not guarantee that every warning light will clear or that the vehicle's safety system will pass inspection if other components are damaged. If the airbag light stays on after our service because of a separate hardware fault, that is a condition of the vehicle, not a failure of our work. We will read the trouble codes and be straight with you about what we see.
Prices are as quoted at the time of order and may change without notice for future orders. Payment is due as described at checkout or before we release a serviced part for return shipping.
To the fullest extent allowed by law, our total liability for any claim related to an order is limited to the amount you paid us for that order. We are not liable for indirect, incidental, or consequential damages, including loss of use of a vehicle, towing, rental, or labor costs, or for any outcome that results from improper installation or from a vehicle that was not properly repaired before the safety system was returned to service.
These Terms are governed by the laws of the State of Arkansas, without regard to its conflict-of-laws rules.
We may update these Terms from time to time. The version posted here at the time you place your order applies to that order. When we make changes, we will revise the "last updated" date above.
Questions about these Terms? Reach us by phone at 501-988-0611.
Five Star Airbags
2201 N Redmond Rd
Jacksonville, AR 72076
Genuine OEM, tested, and shipped ground from Jacksonville, Arkansas.
Do not see it listed? Request a part or call 501-988-0611.