Every part we list is photographed with the label and connectors visible. Here is what can come back, what cannot, and how to reach us if something is wrong.
Every genuine OEM part we sell can be returned for a refund within 30 days of delivery if it is not as described on the listing. That covers the wrong part, a part that does not match the listing photos or condition notes, and a part that does not fit the vehicle the listing says it fits.
Recycled OEM parts are sold without a warranty. A part that matches its listing and fits the vehicle it was listed for is not eligible for return because of a change of mind, an order placed for the wrong vehicle, or an installation problem. That is why we ask you to confirm fitment before you buy.
Fitment matters more than the part number on the box. Check the year, make, model, and trim against the listing, or call 501-988-0611 with your VIN and we will confirm fitment before you pay.
Call 501-988-0611 or use our contact page within 30 days of delivery. Have your order number and a photo of what arrived. We will confirm the return and give you shipping instructions before you send anything back. Airbags and pretensioners have carrier requirements, so do not ship a part back without talking to us first.
Refunds go back to the original payment method once the part arrives and is checked against the listing.
Airbag module resets and seat belt repairs are work performed on your own part, so they are not returnable. Every serviced part is tested before it ships. If a part we serviced does not perform after correct installation, call us with your order details and we will look at it with you. The full terms for service work are in our terms of service.
Call 501-988-0611 or use our contact page. We will work through it with you.
Genuine OEM, tested, and shipped ground from Jacksonville, Arkansas.
Do not see it listed? Request a part or call 501-988-0611.